Key Account Manager

About the role

We are looking for an experienced Account Manager to manage and grow strategic enterprise accounts. The role will be responsible for developing strong relationships with business stakeholders and decision-makers, managing end-to-end client relationships, ensuring delivery excellence, handling escalations, and driving account growth.

What you'll do

• Manage multiple requirements and positions per month across multiple accounts
• Build and manage relationships with business stakeholders and decision-makers
• Own end-to-end account management, including client relationships, delivery, escalations, and business growth
• Manage and monitor account profitability and profit margins
• Own/track the annual revenue and overall book of business across accounts

What you need

• Negotiation
• Cross-selling
• Communication
• Upselling