EXECUTIVE N - WOOD FINISHES TECHNOLOGIST

About the role

The position is that of frontline technical personnel who would primarily be responsible for supporting the sale of wood coatings products ranging from melamine to high end PU coatings in defined geography by providing products trainings and briefings for all stakeholders, ensuring quality during application process and handling complaints thereby, assisting in achieving overall business objectives.

What you'll do

• Provide on-site training as per requirements shared by verticals to ensure right application of products at the site
• Perform the quality checks of wood coatings sample panels before providing to stakeholders like contractors, architects etc
• Design the collaterals of wood coatings products and improvise the content to highlight product strengths
• Assist all the verticals in handling complaints related to wood coatings products that could not be solved at their level
• Perform the analysis of customer complaints reported and design specific inputs and interventions to avoid reoccurrence of complaints

What you need

• Sales
• SAP