ITAM Analyst
HyderabadFull-time5–8 yrsPosted 1 week ago
Senior analyst role at Astreya Consultancy in Hyderabad. Needs 5–8 years.
About the role
We are seeking a highly skilled ITAM Operations & Automation Specialist to sit at the intersection of process engineering and automation. This is a critical role that spans our entire managed IT operations engagement, providing you with the scope to influence and improve processes beyond a single service line.
What you'll do
- Process Deep-Dives, Workflows & Documentation
- Analyse and optimize complex operational workflows across the engagement's service lines, going deepest on the asset lifecycle: dock-to-stock receiving, imaging
- Work across service lines the role does not own, building the access and credibility needed to change how another team operates
- Author, maintain and audit standard operating procedures, field operations playbook articles and knowledge base guides
- Document as-is and future-state process flows for forward and reverse supply chain logistics to support the platform migration
What you need
- Dashboarding
- SQL
- Data warehousing
- Data modelling
- JavaScript
- ERP
Good to have
- RPA
- Six Sigma
- ITIL
- REST APIs
- Root cause analysis
- SAP