Telecom Specialist II
HyderabadFull-time8–14 yrsPosted 1 week ago
Leadership electrical and electronics role at Astreya Consultancy in Hyderabad. Needs 8+ years and a B.Tech, B.E. or B.Sc.
About the role
The Corp Telephony Lead, SME, and DC POTS L4+ Expert serves as the ultimate escalation point and authority for enterprise voice, PSTN/analog copper connectivity (POTS), and unified communications.
What you'll do
- Platform Leadership & SME Management: Act as the technical SME for enterprise voice systems and physical infrastructure, leading architectural standards
- L4+ Tier Incident Escalation: Serve as the final technical escalation level for critical, complex outages across enterprise VoIP platforms
- Communication & Crisis Management: Clear written and verbal English communication for guiding bridge calls, leading incident response during major outages
- Physical Demand & Work Environment
- Must be able to use a computer
What you need
- Telecom
- Wiring
- SOP writing
- TCP/IP
- JIRA
- Incident response
Good to have
- CCNP
- ITIL
- Firewalls
- ServiceNow