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Sr_ Service Engineer Software Support Othe

PuneFull-timeSenior levelPosted 1 week ago

Senior electrical and electronics role at Atlas Copco in Pune.

About the role

Service, Pune, India, On-Site, Full-time, Pune © Copyright 2026 - Atlas Copco Group Legal and Privacy Notices Accessibility Opens in a new tab. Opens in a new tab. × Cookie consent manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies.

What you'll do

  • As a Software Support Engineer for PivotWare, your mission is to provide expert technical support, installation
  • Play a vital role in ensuring high system availability, seamless customer operations, and continuous improvement in line with industry requirements
  • By leveraging your technical expertise, you will help our customers maximize the performance and reliability of their production systems
  • Handle customer support tickets via the internal ticketing system and ensure resolution within defined SLAs
  • Perform installation and commissioning of PivotWare solutions at customer sites

What you need

  • Troubleshooting
  • PLC
  • Maintenance
  • Ticketing tools
  • NoSQL
  • SQL

Good to have

  • TCP/IP
  • Compensation and benefits
  • SAP

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