Senior Customer Support Engineer
HyderabadFull-timeHybrid3–4 yrs8 L–₹10 L a yearPosted 1 week ago
Mid-level customer support role at AutoRABIT Holding in Hyderabad. Needs 3–4 years and a B.Sc, B.Tech or B.E.. Hybrid; pays ₹8–10 LPA.
About the role
Its unique metadata-aware capability makes Release Management, Version Control, and Backup & Recovery complete, reliable, and effective. AutoRABIT's highly scalable framework covers the entire DevSecOps cycle, which makes it the favourite platform for companies, especially large ones who require enterprise strength and robustness in their deployment environment.
What you'll do
- Be expected to learn new products and technologies quickly and constantly
- Provide an individualized level of service to our customers
- Guide them in finding the right implementation and advocate the best way to use our products
- Also troubleshoot, investigate and solve customer issues in a timely manner
- Be the first contact point for new customer support requests
What you need
- Customer service
- Customer success
- Sales
- Internal controls
- Communication
Good to have
- Git
- Salesforce
- Jenkins
- Azure