Machine Learning Engineer IV

About the role

In this role, reporting to the [Sr Manager, Machine Learning, you will join our AI and ML team to help turn cutting-edge AI techniques into reliable, secure, and scalable systems. You will play a key part in improving automation quality, product capabilities, and developer velocity by building intelligent systems that move beyond prototypes into real-world production impact.

What you'll do

• Be Design, build, and improve production ML systems for classification, document understanding, retrieval, and AI-powered automation
• Fine-tune and evaluate transformer-based models, small language models, and other ML approaches for practical business use cases
• Build and optimize real-time inference services, batch-processing pipelines, APIs, and model-serving workflows
• Develop evaluation frameworks to measure model quality, accuracy, latency, reliability, cost, and failure modes
• Contribute to GenAI platform capabilities such as RAG, embeddings, prompt systems, document ingestion, and agent workflows

What you need

• Machine learning
• Python
• LLMs
• NLP
• Prototyping