Back Office Associate (Apprenticeship)
Mumbai, Hyderabad, Chennai, DelhiApprenticeshipFresher11k–₹20k a monthPosted 2 months ago
Operations apprenticeship at Avanse Financial Services in Mumbai, Hyderabad and 2 more cities. Needs a diploma. Stipend ₹10,900–20,000 a month.
About the role
Direct Customer Communication I. Customer Engagement II. Maintain the relationship and ensure the customer is engaged and connected and position the company as a partner during challengingtimes. Also ensure we get resumes from the customer. Digital Profile Management & Data Enrichment I.Proactively check and analyze customer social media profiles and other relevant professional networking sites to obtain the latestinformation.
What you'll do
- Maintain the relationship and ensure the customer is engaged and connected and position the company as a partner during challengingtimes
- Use gathered professional data to identify potential upsell/cross-sell opportunities or flag accounts for enhanced supportbased on shifts in their career or company…
What you need
- Cross-selling