AVC:Virtual Acquisition Manager-CC-Acquisition

About the role

This role is integral to the Cards acquisition channel in AVC. The Virtual Acquisition Manager ensures a successful cards product journey for the customer digitally.

What you'll do

• Manage the digital on boarding journey for clients by delivering successful and accurate VKYC which is compliant as per the regulatory requirements
• Achieve the monthly assigned business metrics on number of successful VKYC completed, occupancy, availability, logged in hours, AHT
• Manage the Cards product acquisition thru leads from digital channel, delivering our prospective clients a superior customer experience. Acting as a single point of…
• Effectively utilize all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions…
• Strictly adhere to the internal control policies and ensure that the organization's activities are carried out in accordance with the set guidelines

What you need

• Sales
• Lead generation
• Target achievement
• Internal controls
• Communication