AVC:Virtual RM-Priority

About the role

Virtual Relationship Managers act as the single point of contact for customer's banking requirements are responsible for the cross selling (assets) business of the bank by exploring business opportunities from existing customers of the Bank. The Virtual RM is situated in the Axis Virtual Centre and is responsible for selling loan products and services to customers based on their needs through remote digital media viz. phone call, email.

What you'll do

• Ensure achievement of the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to them
• Provide premium customer service delivery to their mapped Priority portfolio
• Responsible for CASA deepening, NTB lead generation and for providing assistance in NDIAS services
• Responsible for up selling, cross- selling, providing regular market information and updates to the customers
• Manage the Priority portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs

What you need

• Sales
• Cross-selling
• Internal controls
• Customer service
• Client relationship