AxisPhone:VKYC Officer

About the role

The Video KYC Officer is part of the liability team under AVC, Axis Bank, which handles the NTB acquisitions and liability products. They need to be proficient in the completing the Video based KYC norms to help the customer be digitally on-boarded, and should possess working knowledge of Retail Asset products, Banking operations, Investment options and Card products.

What you'll do

• Manage the digital on boarding journey for clients by delivering successful and accurate VKYC which is compliant as per the regulatory requirements
• Achieve the monthly assigned business metrics on number of successful VKY completed, occupancy, availability, logged in hours, AHT
• Utilize effectively all applications, tools, and databases used to process transparent end to-end client support
• Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal

What you need

• Sales
• Internal controls
• KYC
• Cross-selling

Good to have

• Inside sales