Helpdesk Support
MumbaiFull-time1–3 yrsPosted 1 week ago
Junior IT support role at Bahwan CyberTek in Mumbai. Needs 1–3 years.
About the role
Provide technical assistance and support related to computer systems, hardware, or software. Responds to queries either phone or email or in person, run diagnostic programs, isolate problem, and determine and implement solution. Write training manuals, train users, maintain reports etc. Route problems to next level support.
What you'll do
- Provide technical assistance and support related to computer systems, hardware, or software
- Write training manuals, train users, maintain reports etc
What you need
- Hardware
- ITIL
- Troubleshooting
- CSS