Digital Technology Senior Team Leader/Project Manager – Unified Customer Portal & ServiceNow CSM
Mumbai, Bengaluru, PuneFull-time8–10 yrsPosted 4 days ago
Senior customer support role at Baker Hughes in Mumbai, Bengaluru and 1 more city. Needs 8–10 years.
About the role
We are seeking a highly skilled Program Manager /Project Manager to lead the delivery, enhancement, and operations of the Unified Customer Portal and ServiceNow Customer Service Management (CSM) & Gen AI capabilities (including Agentic AI) for Cordant Services Business.
What you'll do
- Making it safer, cleaner and more efficient for people and the planet
What you need
- ServiceNow
- CRM
- Customer service
- ERP
- Problem solving