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Customer Services Engineer

BengaluruFull-time3–5 yrsPosted 1 week ago

Mid-level customer support role at Barco in Bengaluru. Needs 3–5 years.

About the role

We use the following session cookies, which are all required to enable the website to function: "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another

What you'll do

  • Responsible for Creating Leads to Order & Order to Cash. Complete end to end Process for Lead to Order and Cash process via Service sales in the Region
  • Communicate customer timely on Annual Maintenance Programme for customer
  • Communicate customer timely on FFF Product of Installed Model so that customer can use the Installed Product at optimum level
  • Resolve Technical Query and Share Budgetary quotations on regular basis
  • Handle Partner and trained them on further sales of Product and Service. Support them on closer of deals

What you need

  • Sales
  • Salesforce
  • Problem solving
  • Accounts receivable
  • Key account management
  • SAP

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