Contact Center Representative
BengaluruFull-timeJunior levelPosted 1 week ago
Customer support role at Barracuda Networks in Bengaluru. Needs a diploma.
About the role
This role is a customer-facing position requiring superb customer focus and soft skills. In this position, you will be answering our 24x7 main technical support line for customers and resellers who are needing technical support. You will quickly gather pertinent information from the customer to create their support case
What you'll do
- Be answering our 24x7 main technical support line for customers and resellers who are needing technical support
- Quickly gather pertinent information from the customer to create their support case
What you need
- Customer service
- MS Office
- Communication
- Chat support