Technical Solutions Engineer - 1
BengaluruFull-time0–4 yrsPosted 1 week ago
Junior software engineering role at Barracuda Networks in Bengaluru. Open to freshers; up to 4 years, with a B.Tech, B.E. or B.Sc.
About the role
This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums. This position will work within a team & will report into a Tech Support Manager. Providing superior customer support on our home-grown products.
What you'll do
- Understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums
- Providing superior customer support on our home-grown products
What you need
- OWASP
- TCP/IP
- Firewalls
- Linux
Good to have
- CCNA
- CCNP