Custom Upgrade Engineer

About the role

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible.

What you'll do

• Handle custom upgrade requests from initial review through delivery and installation support
• Coordinate with internal stakeholders, suppliers, and technical experts to define feasible and compliant solutions
• Prepare quotations and communicate progress, lead times, costs, and technical information to requestors
• Create and maintain technical documentation and work instructions for upgrade execution
• Support quality checks, issue resolution, customer complaints, and continuous improvement activities