Field Engineer DET Apprentice
HathrasApprenticeship0–2 yrs1 L–₹1.4 L a yearPosted 4 days ago
Engineering apprenticeship at Bharat Financial Inclusion in Hathras. Open to freshers; up to 2 years, with a diploma or Class 12. Stipend ₹1–1.4 LPA.
About the role
Handle customer calls and provide resolution in coordination with L2,Engineers.,2. Monitor Network and Service touch points of given work area in NOC.,3. Monitor Dashboards and Performance KPIs,4. Raising alerts within team in case of any threshold crossing alerts,5. Monitor TT alerts and addressing basic L1 issues,7.
What you'll do
- Handle customer calls and provide resolution in coordination with L2,Engineers.,2. Monitor Network and Service touch points of given work area in NOC.,3. Monitor…
What you need
- Customer service
- Troubleshooting
- MIS reporting