Sr Technical Lead-App Development
Noida, IndiFull-timeSenior levelPosted 3 months ago
Senior software engineering role at Birlasoft in Noida and Indi.
About the role
Acts as the bridge between business and technical teams ensuring requirements are aligned with ServiceNow capabilities across modules. Acts as the bridge between business and technical teams ensuring requirements are aligned with ServiceNow capabilities across modules.
What you'll do
- Conduct discovery workshops and gather business requirements
- Define as-is/to-be processes across ITSM, ITOM, HRSD, CSM, SPM
- Create user stories, BRDs, FSDs and process flows
- Coordinate SIT, UAT and stakeholder validations
- Work with integration teams for external system alignment
What you need
- ServiceNow