Cloud System Administrator
RemoteFull-time5–9 yrsPosted 1 week ago
Senior IT support role at Bizmatics. Needs 5+ years. Remote.
About the role
We need a hands-on technical engineer who can cover the full range of our Cloud Operations work. Day to day, that means monitoring system health, triaging and resolving tickets, and being the reliable frontline resource for customers when something needs attention — while also being capable of digging into escalated incidents, executing infrastructure changes, and tuning our monitoring so the whole team sees fewer false alarms.
What you'll do
- Monitoring & Triage: Continuously monitor system health, network, and performance tooling across the ClearDATA Secure Cloud
- Incident Response & Root Cause Analysis: Investigate and resolve incidents that go beyond standard runbooks
- Documentation and Knowledge Sharing: Maintain clear ticket records and technical documentation, contribute to and update runbooks and SOPs
What you need
- Networking
- Linux
- Windows
- AWS
- GCP
- Azure
Good to have
- IAM
- Python
- Bash
- PowerShell
- Terraform
- Incident response