Senior Technical Writer
HyderabadFull-time5–9 yrsPosted 1 week ago
Senior content and media role at Blackbaud in Hyderabad. Needs 5+ years.
About the role
This role combines technical writing expertise with innovative approaches to content development, leveraging AI-assisted tools and automation to deliver accurate, engaging, and scalable documentation. As part of a collaborative team, you’ll partner across product, engineering, design, and customer-facing functions to translate complex functionality into clear guidance that helps purpose-driven organizations achieve greater impact.
What you'll do
- Create high-quality user documentation, including online help, tutorials, release content, and knowledge resources using MadCap Flare
- Accelerate content delivery by leveraging AI-powered tools, agents, prompts, and automation capabilities to improve productivity, consistency, and quality
- Transform product requirements, technical specifications, and user stories into clear, accessible, and user-centered documentation
- Partner with product managers, developers, designers, and other stakeholders to gather information, validate content, and ensure documentation accuracy
- Drive documentation excellence by establishing and maintaining standards for clarity, accessibility, consistency, and usability
What you need
- Technical writing
- Writing
- Azure