All roles at Blackbaud

Senior Technical Writer

HyderabadFull-time5–9 yrsPosted 1 week ago

Senior content and media role at Blackbaud in Hyderabad. Needs 5+ years.

About the role

This role combines technical writing expertise with innovative approaches to content development, leveraging AI-assisted tools and automation to deliver accurate, engaging, and scalable documentation. As part of a collaborative team, you’ll partner across product, engineering, design, and customer-facing functions to translate complex functionality into clear guidance that helps purpose-driven organizations achieve greater impact.

What you'll do

  • Create high-quality user documentation, including online help, tutorials, release content, and knowledge resources using MadCap Flare
  • Accelerate content delivery by leveraging AI-powered tools, agents, prompts, and automation capabilities to improve productivity, consistency, and quality
  • Transform product requirements, technical specifications, and user stories into clear, accessible, and user-centered documentation
  • Partner with product managers, developers, designers, and other stakeholders to gather information, validate content, and ensure documentation accuracy
  • Drive documentation excellence by establishing and maintaining standards for clarity, accessibility, consistency, and usability

What you need

  • Technical writing
  • Writing
  • Azure
Apply on Blackbaud's site