Senior QA Automation Engineer

About the role

The same agent has to hold up whether it's handling a live call, a chat thread, or an email, each with its own failure modes: a voice call breaks on latency and STT/TTS accuracy, a chat session breaks on state and context handling, WhatsApp breaks on message formatting and delivery, email breaks on threading and turnaround.

What you'll do

• Design and maintain automated test suites (API, integration, and regression) and wire them into CI/CD so nothing ships without passing them
• Build and run test coverage across every channel the agent operates in: voice (call flow, STT/TTS accuracy, latency and timing, degraded network conditions)
• Test the platform layer itself, beyond individual agent conversations: agent builder/configuration flows, workflow orchestration, third-party integrations
• Drive manual and exploratory testing for new features, new channels, and new platform capabilities before automation coverage exists
• Write and maintain test plans, test cases, and bug reports with enough evidence and reproducibility that engineering can act on them without back-and-forth

What you need

• Test cases
• API testing
• Selenium
• Test automation
• Playwright
• Cypress

Good to have

• Performance testing
• LLMs
• Postman
• Python
• CI/CD
• Jenkins