Airport Ground Staff – Boarding Gate Executive
KolkataFull-timeJunior levelPosted 1 week ago
Junior hospitality role at Bluespirit in Kolkata. Needs a diploma.
About the role
As an Airport Ground Staff – Boarding Gate Executive, you will be responsible for ensuring a smooth and efficient boarding process for our passengers. You will be the first point of contact for our customers at the boarding gate and will play a crucial role in creating a positive and welcoming atmosphere.
What you'll do
- Greet and welcome passengers at the boarding gate with a friendly and professional demeanor
- Check boarding passes and travel documents to ensure they are valid and accurate
- Assist passengers with any queries or concerns they may have before boarding
- Coordinate with the boarding crew to ensure a timely and organized boarding process
- Handle any last-minute changes or issues with passengers' tickets or baggage
What you need
- Communication
Good to have
- Customer service