Passenger Service Executive || Airport Ground Staff Job
KolkataFull-timeJunior levelPosted 1 week ago
Junior hospitality role at Bluespirit in Kolkata. Needs a diploma.
About the role
We are seeking a highly motivated and customer-oriented individual to join our team as a Passenger Service Executive / Airport Ground Staff. In this role, you will be responsible for providing excellent customer service to passengers at the airport, ensuring their safety and comfort throughout their journey.
What you'll do
- Greet and assist passengers at check-in, boarding gates, and arrival areas
- Handle passenger inquiries and resolve any issues or complaints in a timely and professional manner
- Assist passengers with special needs, such as unaccompanied minors or passengers with disabilities
- Ensure compliance with all airport security and safety regulations
- Coordinate with other airport staff, including ground handling and airline personnel, to ensure smooth operations
What you need
- Customer service
- Communication