Head of Client Servicing
BengaluruFull-time8–10 yrsPosted over a month ago
Senior customer support role at Blufig Digital in Bengaluru. Needs 8–10 years.
About the role
The ideal candidate is not only an exceptional project manager but also a people's person who can get things done.
What you'll do
- Serve as the primary point of contact between clients and internal teams including SEO, performance marketing, social media, design, content and web development
- Take complete ownership of project timelines and key deliverables ensuring high-quality output within agreed deadlines
- Oversee and manage digital marketing campaigns with a strong focus on SEO and performance marketing
- Analyze campaign performance, identify improvement areas, and implement/suggest strategies to ensure ROI and client satisfaction
- Conduct thorough quality checks across all deliverables for accuracy, brand consistency, and adherence to guidelines before client submission
What you need
- Customer service
- SEO
- Performance marketing
- Digital marketing
- Google Ads
- Google Analytics