Digital Customer Service Center Specialist in Supply Chain and Logistics Interface - Asst. Manager / Dy Manager
BengaluruFull-time5–9 yrsPosted 3 months ago
Senior customer support role at Bosch Group in Bengaluru. Needs 5+ years and an MBA, BBA or B.Tech.
About the role
Digital Customer Service Center Specialist - Supply Chain and Logistics Interface for IAM Channel who will contribute to a modern, customer-centric support hub within Bosch Mobility Aftermarket. The role combines hands-on customer support, process execution, and digital enablement to ensure high-quality service across multiple support channels while supporting process optimization and automation initiatives.
What you need
- Customer service
- Supply chain
- Logistics
- CRM
- RPA
- MS Office
Good to have
- Git
- SAP SD
- ERP
- SAP
- LLMs
- Demand planning