Customer Care Associate

About the role

The Customer Care Department is driven by a talented group of customer experience professionals who take considerable pride in building customer and brand loyalty through positive customer interactions. The associate is responsible for providing a superior and efficient experience on inbound and outbound customer service calls and emails from customers, while adhering to all procedural and regulatory guidelines.

What you'll do

• This job description is illustrative of the types of duties typically performed by this job
• It is not intended to be an exhaustive listing of each and every essential function of the job
• Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time

What you need

• Customer service
• Communication
• MS Office