Plant Customer Quality Engineer
PuneFull-time6–8 yrsPosted open since nov 2025
Senior customer support role at Brembo Career Site in Pune. Needs 6–8 years.
About the role
Plant Customer Quality Engineer at Brembo Career Site. Handle customer claim analysis, coordinate cross-functional corrective actions, and ensure timely problem resolution.
What you'll do
- Handle customer claim analysis, coordinate cross-functional corrective actions, and ensure timely problem resolution
- Lead warranty returns sign-off, conduct product analysis, and submit detailed reports to customers
- Visit customer sites to address claims, capture customer voice, and strengthen relationships
- Monitor and manage customer return materials including disposal, AX software updates, and defect coding
- Drive effective problem-solving methodologies with internal teams to reduce customer complaints
What you need
- MIS reporting
- IATF 16949
- Problem solving