Digital Innovation Engineer - Ackumen Support
ChennaiFull-time3–6 yrsPosted 2 months ago
Mid-level customer support role at Buckman in Chennai. Needs 3+ years and a BCA, B.Tech or B.E..
About the role
We are looking for a skilled bachelor’s degree holder preferably with experience in IoT devices to operate based out of our Digital Innovations Hub Chennai, India. As a Support Specialist, you will play a crucial role in helping and support to customers, clients, or end-users through various communication channels (email and Microsoft Teams) to address their inquiries, issues, or concerns.
What you'll do
- Work with key stakeholders in the sales and service front to ensure their requests are handled timely
What you need
- IoT
- Customer service
- Sales
- Communication