Intermediate Professional, Help Desk
NoidaFull-time4–7 yrsPosted over a month ago
Mid-level IT support role at Candidate Experience site in Noida. Needs 4+ years and a B.Com, BCA or B.Tech.
About the role
As a Desktop Support Engineer in WSP you will provide technical assistance to our clients. You will be installing, upgrade and troubleshoot hardware and software systems. Robust knowledge in creating and analyzing the incidents models on various Tools and applications, using intellectually concepts and implement action- oriented solutions to complex business IT problems.
What you'll do
- Provide technical assistance to our clients
- Be installing, upgrade and troubleshoot hardware and software systems
- Installing and configuring computer hardware, software, systems, networks, printers, and telephone system
- Installing and configuring of windows 11 Operating systems
- Monitoring and maintaining computer systems and networks
What you need
- Hardware
- Windows
- Networking
- Ticketing tools
- ITIL
- ServiceNow