Wealth Management-Digital Operations-Back Office Fulfilment-Analyst-Hyderabad
HyderabadFull-time2–5 yrsPosted 3 weeks ago
Mid-level operations role at Candidate Experience site - Interim Campus Acquisition and CW in Hyderabad. Needs 2+ years.
About the role
Offer guidance to the management team in such areas as real-time operational performance, ensuring that service level targets are achieved as set by the business
What you'll do
- From day one, our customer support leaders play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management
- Join and support our US Deposits Back Office function
- Lead, manage and supervise the day-to-day operations of a team of 15-18 representatives
- Train, provide direction and enforce policies and standards to help the staff achieve departmental goals and objectives
- Establish schedules for team members
What you need
- Wealth management
- Customer service
- Excel
- MS Office
- PowerPoint
- Team management