Data Center Engineer with Cisco ACI and Nexus | 4 to 10 years | Bangalore Gurgaon Pune Mumbai
BengaluruFull-time4–10 yrsPosted 1 week ago
Senior IT infrastructure role at Capgemini in Bengaluru. Needs 4+ years.
About the role
We are seeking a skilled Network Operations Engineer to join our CX Managed Services team. The role involves providing L2/L3 technical support, managing complex network environments, driving incident resolution, conducting root cause analysis, and ensuring adherence to customer SLAs in a highly dynamic support environment.
What you'll do
- Service Delivery & Operations
- Ensure compliance with customer SLAs, SLOs, and service commitments
- Follow established operational processes and contribute to continuous process improvements
- Identify opportunities for operational efficiency and cost optimization
- Participate in regular team sync-ups and cross-functional collaboration activities
What you need
- Troubleshooting
- ITIL
- Routing and switching
- Root cause analysis
- LLMs