FBS Application Support Analyst III - Power Automate
Hyderabad, PuneFull-time4–6 yrsPosted over a month ago
Mid-level IT support role at Capgemini in Hyderabad and Pune. Needs 4–6 years.
About the role
Supports work flow and solutions; trouble shoots user errors and supports reporting capabilities. Utilizes system monitoring utilities to monitor system availability. Extracts and compiles data system monitoring data to create availability scorecards and reports Perform research, systems analysis and design and makes recommendations to management.
What you'll do
- Perform research, systems analysis and design and makes recommendations to management
- Act as a liaison between IT, users and vendors in development and maintenance of systems
- Identify, prioritize and report system problems, changes and enhancements to proper support locations and ensure that follow up is p erformed
- Perform business analysis and interview clients to determine business needs and project scope
- Negotiate, and implement business objectives
What you need
- Power Automate
- ServiceNow
- REST APIs
- .NET
- SQL
- Python
Good to have
- Troubleshooting
- Root cause analysis
- RPA
- CI/CD
- Business analysis