FBS Solution Engineer (AI Solution Architect)
Pune, HyderabadFull-time15–20 yrsPosted 4 months ago
Leadership software engineering role at Capgemini in Pune and Hyderabad. Needs 15–20 years.
About the role
Own end-to-end architecture for AI voice agent solutions across Cisco, GECX, and backend services. Lead integration and orchestration across telephony, AI, and CX systems to enable real-time interactions. Define backend architecture, APIs, and scalability patterns. Design conversational flows, state management, and observability frameworks.
What you'll do
- Own end-to-end architecture for AI voice agent solutions across Cisco, GECX, and backend services
- Lead integration and orchestration across telephony, AI, and CX systems to enable real-time interactions
- Define backend architecture, APIs, and scalability patterns
- Design conversational flows, state management, and observability frameworks
- Establish performance standards and optimize system scalability
What you need
- Node.js
- Customer handling
- Python
- Microservices
- Design systems