Manager-Network Operations
GurugramFull-time12–22 yrsPosted 2 weeks ago
Leadership IT support role at Capgemini in Gurugram. Needs 12+ years.
About the role
Manager-Network Operations at Capgemini. Manage NOC operations, staffing, and shift governance.
What you'll do
- Manage NOC operations, staffing, and shift governance
- Oversee incident, problem, and change management execution
- Lead major outage response and restoration activities
- Drive operational excellence, automation, and process improvements
- Monitor operational KPIs and customer experience metrics
What you need
- Talent management