Associate
PuneFull-time20–30 yrsPosted over a month ago
Leadership customer support role at Career Site in Pune. Needs 20+ years and a BBA.
About the role
As an Associate, you will be an integral part of our team, working closely with clients to understand their needs and provide tailored solutions. Your role will involve a range of tasks, from initial client engagement to ongoing support and relationship management. We are looking for a passionate and dedicated individual who can contribute to our dynamic and collaborative environment.
What you'll do
- Engage with clients to understand their requirements and provide tailored solutions
- Handle inbound client inquiries and provide timely responses
- Maintain accurate records of client interactions and ensure data integrity
- Collaborate with the team to develop and implement effective customer service strategies
- Assist in resolving client issues and provide efficient problem-solving support
What you need
- CRM
- Customer service
- Problem solving