CCE
BengaluruFull-time1–4 yrsPosted 2 weeks ago
Junior customer support role at Career Site in Bengaluru. Needs 1+ years and a diploma.
About the role
As a CCE, you will be the front-line representative for our company, handling customer inquiries and providing timely and accurate solutions. Your role is crucial in maintaining customer satisfaction and building strong relationships. You will be part of a dynamic team, working collaboratively to deliver an exceptional customer experience.
What you'll do
- Be the front-line representative for our company, handling customer inquiries and providing timely and accurate solutions
- Be part of a dynamic team, working collaboratively to deliver an exceptional customer experience
- Resolve customer queries and complaints efficiently, ensuring a high level of satisfaction
- Maintain accurate records of customer interactions and ensure data privacy
- Provide product and service information to customers, promoting our offerings
What you need
- Escalation handling
- Data privacy
- Problem solving
Good to have
- Customer service