CCE
JamshedpurFull-time1–2 yrsPosted over a month ago
Junior customer support role at Career Site in Jamshedpur. Needs 1–2 years and a diploma.
About the role
As a CCE, you will be the front-line representative for our customers, providing timely and accurate support. Your primary focus will be to resolve customer inquiries, offer technical assistance, and ensure a seamless and satisfying experience. You will be a key contributor to our customer success and satisfaction goals.
What you'll do
- Be the front-line representative for our customers, providing timely and accurate support
- Be a key contributor to our customer success and satisfaction goals
- Respond to customer inquiries and provide accurate, timely solutions
- Maintain a positive and professional attitude while handling customer interactions
- Collaborate with cross-functional teams to improve customer support processes
What you need
- CRM
- Customer service
- Customer success
- Communication