CCE
PuneFull-time20–30 yrsPosted 3 weeks ago
Leadership customer support role at Career Site in Pune. Needs 20+ years and a diploma.
About the role
As a CCE, you will be the front-line representative for our company, interacting with customers and providing them with the best possible service. Your role is crucial in building and maintaining strong customer relationships, and you will be an integral part of our customer-centric culture. You will be responsible for handling customer inquiries, providing accurate information, and ensuring a smooth and efficient customer journey.
What you'll do
- Be the front-line representative for our company, interacting with customers and providing them with the best possible service
- Be an integral part of our customer-centric culture
- Be responsible for handling customer inquiries, providing accurate information, and ensuring a smooth and efficient customer journey
- Provide accurate and timely information to customers, ensuring their queries are resolved effectively
- Maintain a high level of customer satisfaction by offering friendly and professional support
What you need
- CRM
- Customer service
- Chat support
- Problem solving