CPA Executive
AjmerFull-time2–5 yrsPosted 5 days ago
Mid-level customer support role at Career Site in Ajmer. Needs 2+ years and a B.Com or BBA.
About the role
Working within the CLM Domestic BFSI – Manpower Back Office team, you will help maintain strong client relationships, ensure compliance with regulatory standards, and contribute to operational efficiency in a fast‑paced environment. Respond to inbound client inquiries via phone, email, and chat with professionalism and accuracy.
What you'll do
- Help maintain strong client relationships, ensure compliance with regulatory standards, and contribute to operational efficiency in a fast‑paced environment
- Respond to inbound client inquiries via phone, email, and chat with professionalism and accuracy
- Provide clear information on BFSI offerings, policies, and procedures
- Collaborate with cross‑functional teams (operations, compliance, IT) to address client concerns
- Monitor service level agreements (SLAs) and strive to meet or exceed performance targets
What you need
- CRM
- Customer service
- MS Office
- Communication