CPA Executive
ChandigarhFull-time2–5 yrsPosted over a month ago
Mid-level customer support role at Career Site in Chandigarh. Needs 2+ years and a BBA or B.Com.
About the role
As a CPA Executive, you will play a vital role in our company's back-office operations, supporting the Customer Care Executive (CCE) team. Your primary focus will be on handling administrative tasks, maintaining accurate records, and providing excellent support to ensure smooth daily operations. You will be a key liaison between the CCE team and other departments, ensuring effective communication and efficient workflow.
What you'll do
- Play a vital role in our company's back-office operations, supporting the Customer Care Executive (CCE) team
- Be a key liaison between the CCE team and other departments, ensuring effective communication and efficient workflow
- Handle administrative tasks such as data entry, record keeping, and report generation
- Assist the CCE team in resolving customer inquiries and providing accurate information
- Maintain a well-organized filing system for easy access to customer records and documents
What you need
- CRM
- Customer service
- Data entry
- MS Office
- Data privacy
- Communication