CPA Executive
MumbaiFull-time2–5 yrsPosted over a month ago
Mid-level customer support role at Career Site in Mumbai. Needs 2+ years and a BBA or B.Com.
About the role
As a CPA Executive, you will play a vital role in our customer care team, ensuring a seamless and positive experience for our clients. Your primary focus will be to handle customer inquiries, provide accurate information, and resolve any issues promptly. You will be the face of our company, representing our brand and values in all customer interactions.
What you'll do
- Play a vital role in our customer care team, ensuring a seamless and positive experience for our clients
- Be the face of our company, representing our brand and values in all customer interactions
- Handle incoming customer calls, emails, and online inquiries in a timely and professional manner
- Provide accurate and up-to-date information about our products, services, and policies
- Resolve customer complaints and queries, offering effective solutions and ensuring customer satisfaction
What you need
- CRM
- Customer service
- MS Office
- Problem solving