Customer Care Executive
KolkataPart-timeJunior levelPosted 2 weeks ago
Junior customer support role at Career Site in Kolkata. Needs a diploma.
About the role
As a Customer Care Executive, you will play a vital role in our organization's customer service operations. Your primary responsibility will be to engage with customers seeking home and personal loans, providing them with the necessary information and support. You will be the first point of contact, ensuring a positive and efficient customer experience.
What you'll do
- Play a vital role in our organization's customer service operations
- Be the first point of contact, ensuring a positive and efficient customer experience
- Act as the primary point of contact for customers seeking home and personal loans, providing timely and accurate information
- Schedule and coordinate meetings with the Mahindra field team for document collection, ensuring a smooth process
- Maintain a high level of customer satisfaction by promptly addressing inquiries and concerns
What you need
- Customer service
- MS Office
- Communication