Customer Relationship Executive
Alankod, ThiruvananthapuramFull-timeJunior levelPosted over a month ago
Junior customer support role at Career Site in Alankod and Thiruvananthapuram.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited in the BFSI sector. Your primary focus will be on delivering exceptional customer service and building long-lasting relationships. You will be the first point of contact for customers, handling inquiries, providing product and service information, and ensuring a seamless customer journey.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited in the BFSI sector
- Be the first point of contact for customers, handling inquiries, providing product and service information, and ensuring a seamless customer journey
- Handle customer inquiries and provide timely responses
- Resolve customer issues and complaints effectively
- Maintain a positive and professional attitude at all times
What you need
- Customer service
- MS Office
- Data privacy
- Problem solving