Customer Relationship Executive
AlwarFull-timeJunior levelPosted 3 months ago
Junior customer support role at Career Site in Alwar.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary role is to establish and maintain strong relationships with our customers, ensuring their needs are met and their satisfaction is guaranteed. You will be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited and its values
- Be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise
- Handle customer inquiries and provide timely responses
- Build and maintain positive relationships with customers
- Resolve customer issues and complaints effectively
What you need
- CRM
- Customer service
- MS Office
- Problem solving