Customer Relationship Executive
BahadurgarhFull-timeJunior levelPosted over a month ago
Junior customer support role at Career Site in Bahadurgarh.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary goal is to foster and maintain positive relationships with our customers, ensuring their satisfaction and loyalty. You will be the first point of contact for customers, handling inquiries, providing product and service information, and resolving any issues that may arise.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited and its brand
- Be the first point of contact for customers, handling inquiries, providing product and service information, and resolving any issues that may arise
- Handle customer inquiries and provide timely responses
- Resolve customer issues and complaints effectively
- Educate customers on our products and services, ensuring a thorough understanding
What you need
- CRM
- Customer service
- Data privacy
- Problem solving