Customer Relationship Executive
BareillyFull-time20–30 yrsPosted yesterday
Leadership customer support role at Career Site in Bareilly. Needs 20+ years and a BBA.
About the role
As a Customer Relationship Executive, you will be the primary point of contact for our customers, handling a range of inquiries and ensuring their needs are met. Your role is crucial in maintaining a positive brand image and fostering long-term customer loyalty. You will work closely with our collections team to resolve customer complaints and inquiries, providing timely and effective solutions.
What you'll do
- Be the primary point of contact for our customers, handling a range of inquiries and ensuring their needs are met
- Work closely with our collections team to resolve customer complaints and inquiries, providing timely and effective solutions
- Act as the primary point of contact for customers, ensuring a prompt and professional response to inquiries
- Handle customer complaints and resolve issues efficiently, maintaining a high level of customer satisfaction
- Build and maintain strong relationships with customers, understanding their needs and providing tailored solutions
What you need
- CRM
- Customer service
- MS Office
- Salesforce
- Problem solving