Customer Relationship Executive
BharatpurFull-time20–30 yrsPosted 1 week ago
Leadership customer support role at Career Site in Bharatpur. Needs 20+ years and a BBA.
About the role
As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company's values and brand. Your primary focus will be on understanding our clients' needs, providing exceptional customer service, and fostering long-term relationships. You will work closely with our collections team to ensure a seamless and professional experience for our clients throughout the entire process.
What you'll do
- Be the face of Digitide Solutions, representing the company's values and brand
- Work closely with our collections team to ensure a seamless and professional experience for our clients throughout the entire process
- Build and maintain strong relationships with assigned clients, ensuring their satisfaction and loyalty
- Handle client inquiries, provide timely responses, and offer effective solutions to their queries
- Collaborate with the collections team to ensure a smooth and efficient collections process, keeping clients informed
What you need
- CRM
- Customer service
- MS Office
- Problem solving