Customer Relationship Executive
DelhiFull-time1–2 yrsPosted 2 months ago
Junior customer support role at Career Site in Delhi. Needs 1–2 years and a diploma.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited in the BFSI sector. Your primary focus will be on delivering exceptional customer service and building long-term relationships with our clients. You will be responsible for handling customer inquiries, providing timely and accurate information, and ensuring a seamless experience throughout their journey with us.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited in the BFSI sector
- Handle customer inquiries and provide prompt, accurate solutions
- Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty
- Act as the primary point of contact for customers, offering a friendly and professional service
- Collaborate with internal teams to resolve complex customer issues effectively
What you need
- CRM
- Customer service
- Problem solving