Customer Relationship Executive
GannavaramFull-time1–2 yrsPosted 2 months ago
Junior customer support role at Career Site in Gannavaram. Needs 1–2 years and a diploma.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary focus will be to handle customer inquiries, provide exceptional support, and ensure a seamless experience. You will be the first point of contact for customers, building trust and fostering long-term relationships.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited and its brand
- Be the first point of contact for customers, building trust and fostering long-term relationships
- Handle customer inquiries and provide timely responses via phone, email, or live chat
- Resolve customer issues and complaints, ensuring a positive outcome
- Maintain accurate records of customer interactions and feedback
What you need
- CRM
- Chat support
- MS Office
- Problem solving